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Human Resources/ Payroll
Paycom Tutorials: New Timeclock Instructions
Paycom login instructions
Hourly Employees: How to Clock In and Out
Salary Employees: Timesheet Instructions
Paycom for Managers: Approving and Editing Timecards
Changing User Name and Password
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General Privacy and Security
Resolution Privacy and Security Policies: What You Need to Know about Confidential or Protected Health Information
How Privacy and Security Applies to You
What constitutes Protected Health Information (PHI)?
What is De-Identified Data?
Who may we share PHI and Confidential Information with?
Examples of re|solution PHI and Confidential Information
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Securely Purge my Workstation of PHI/ Conf. Info
Securely purge my workspace and computers of Confidential or Protected Health Information: Overview
Eraser: Use a Secure Delete Utility to completely destroy purged Confidential or Protected Health Information
Show All Hidden Folders
Check if I have Enabled Word to Create a Backup Copy
Check and Clear your Temporary Folder
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SharePoint: re|solution's Secure Storage
Securely store Confidential or Protected Health Information AND Backup all other files
General - Email
Access Ereso Email
Log into my re|solution (ereso.com) Email Account
Add your ereso.com Email Address to Outlook on your Desktop
Ereso Email Signature
Add/edit your re|solution signature when accessing online
Add your signature in Outlook 2007, Outlook 2010, Outlook 2013 and Outlook 2016.
Outlook Desktop 2010/2013: Update Software
Recover Permanently Deleted Items from Outlook
Outlook Connectivity Troubleshooter
Microsoft 2010/2013 (Excel, Word, Powerpoint)
What is Protected View?
General – Documents, Desktop, and Web Applications (Internal)
Scanner Disconnected from Network: Ste 115
Scanner Disconnected from Network: Ste 105
eFax and vFax
What is the difference between eFax and vFax?
eFax Corporate: Sending and Receiving Secure (PHI)
eFax Corporate: send an eFax through email (NOT SECURE/ NO PHI)
How do I access and send a vfax? NOT SECURE/ NO PHI
How to use my conference line
How do I access the back end of my conference line?
How do I record a conference call?
Setting up a Dual Monitor
Skype: Download, Install, and Connect
Skype: Add a Contact
Skype: Instant Messaging, Calling, Screen Sharing, and Sending Files
Egnyte File Structure and Permissions
The Best Practice Directory
The Clients (Active) Directory
The Clients (Inactive) Directory
IT Report Generation Process
SharePoint PowerPoint Training
Insurance User Guide
Accessing the General Help File
How to Generate an ATB
Pull List of Tickler Codes
Epic - Steps to take and language to review prior to gaining access
Reporting CareMedic/Crystal Reports