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303.482.0965
Knowledge base
Human Resources/ Payroll
Paycom Tutorials: New Timeclock Instructions
9
Paycom login instructions
Hourly Employees: How to Clock In and Out
Salary Employees: Timesheet Instructions
Paycom for Managers: Approving and Editing Timecards
Changing User Name and Password
See all 9 articles
General Privacy and Security
Resolution Privacy and Security Policies: What You Need to Know about Confidential or Protected Health Information
12
How Privacy and Security Applies to You
What constitutes Protected Health Information (PHI)?
What is De-Identified Data?
Who may we share PHI and Confidential Information with?
Examples of re|solution PHI and Confidential Information
See all 12 articles
Securely Purge my Workstation of PHI/ Conf. Info
8
Securely purge my workspace and computers of Confidential or Protected Health Information: Overview
Eraser: Use a Secure Delete Utility to completely destroy purged Confidential or Protected Health Information
Show All Hidden Folders
Check if I have Enabled Word to Create a Backup Copy
Check and Clear your Temporary Folder
See all 8 articles
SharePoint: re|solution's Secure Storage
1
Securely store Confidential or Protected Health Information AND Backup all other files
General - Email
Access Ereso Email
2
Log into my re|solution (ereso.com) Email Account
Add your ereso.com Email Address to Outlook on your Desktop
Ereso Email Signature
3
Ereso signature
Add/edit your re|solution signature when accessing online
Add your signature in Outlook 2007, Outlook 2010, Outlook 2013 and Outlook 2016.
Outlook Troubleshooting
4
Outlook Desktop 2010/2013: Update Software
Repair Account
Recover Permanently Deleted Items from Outlook
Outlook Connectivity Troubleshooter
Microsoft 2010/2013 (Excel, Word, Powerpoint)
1
What is Protected View?
General – Documents, Desktop, and Web Applications (Internal)
Corporate Office
2
Scanner Disconnected from Network: Ste 115
Scanner Disconnected from Network: Ste 105
eFax and vFax
4
What is the difference between eFax and vFax?
eFax Corporate: Sending and Receiving Secure (PHI)
eFax Corporate: send an eFax through email (NOT SECURE/ NO PHI)
How do I access and send a vfax? NOT SECURE/ NO PHI
Conference Calls
3
How to use my conference line
How do I access the back end of my conference line?
How do I record a conference call?
Setting up a Dual Monitor
0
Skype
3
Skype: Download, Install, and Connect
Skype: Add a Contact
Skype: Instant Messaging, Calling, Screen Sharing, and Sending Files
Egnyte File Structure and Permissions
4
The Best Practice Directory
The Clients (Active) Directory
The Clients (Inactive) Directory
IT Report Generation Process
SharePoint Training
1
SharePoint PowerPoint Training
System Resources
CPSI
4
Insurance User Guide
Accessing the General Help File
How to Generate an ATB
Pull List of Tickler Codes
Epic
1
Epic - Steps to take and language to review prior to gaining access
Healthland
2
Reporting CareMedic/Crystal Reports
Accounts Receivable