re|solution support

Paycom Tutorials: New Timeclock Instructions 9

• Paycom login instructions
• Hourly Employees: How to Clock In and Out
• Salary Employees: Timesheet Instructions
• Paycom for Managers: Approving and Editing Timecards
• Changing User Name and Password

See all 9 articles

Resolution Privacy and Security Policies: What You Need to Know about Confidential or Protected Health Information 12

• How Privacy and Security Applies to You
• What constitutes Protected Health Information (PHI)?
• What is De-Identified Data?
• Who may we share PHI and Confidential Information with?
• Examples of re|solution PHI and Confidential Information

See all 12 articles

Securely Purge my Workstation of PHI/ Conf. Info 8

• Securely purge my workspace and computers of Confidential or Protected Health Information: Overview
• Eraser: Use a Secure Delete Utility to completely destroy purged Confidential or Protected Health Information
• Show All Hidden Folders
• Check if I have Enabled Word to Create a Backup Copy
• Check and Clear your Temporary Folder

See all 8 articles

SharePoint: re|solution's Secure Storage 1

• Securely store Confidential or Protected Health Information AND Backup all other files

Access Ereso Email 2

• Log into my re|solution (ereso.com) Email Account
• Add your ereso.com Email Address to Outlook on your Desktop

Ereso Email Signature 3

• Ereso signature
• Add/edit your re|solution signature when accessing online
• Add your signature in Outlook 2007, Outlook 2010, Outlook 2013 and Outlook 2016.

Outlook Troubleshooting 4

• Outlook Desktop 2010/2013: Update Software
• Repair Account
• Recover Permanently Deleted Items from Outlook
• Outlook Connectivity Troubleshooter

Microsoft 2010/2013 (Excel, Word, Powerpoint) 1

• What is Protected View?

Corporate Office 2

• Scanner Disconnected from Network: Ste 115
• Scanner Disconnected from Network: Ste 105

eFax and vFax 4

• What is the difference between eFax and vFax?
• eFax Corporate: Sending and Receiving Secure (PHI)
• eFax Corporate: send an eFax through email (NOT SECURE/ NO PHI)
• How do I access and send a vfax? NOT SECURE/ NO PHI

Conference Calls 3

• How to use my conference line
• How do I access the back end of my conference line?
• How do I record a conference call?

Setting up a Dual Monitor 0

Skype 3

• Skype: Download, Install, and Connect
• Skype: Add a Contact
• Skype: Instant Messaging, Calling, Screen Sharing, and Sending Files

Egnyte File Structure and Permissions 4

• The Best Practice Directory
• The Clients (Active) Directory
• The Clients (Inactive) Directory
• IT Report Generation Process

SharePoint Training 1

• SharePoint PowerPoint Training

CPSI 4

• Insurance User Guide
• Accessing the General Help File
• How to Generate an ATB
• Pull List of Tickler Codes

Epic 1

• Epic - Steps to take and language to review prior to gaining access

Healthland 2

• Reporting CareMedic/Crystal Reports
• Accounts Receivable